Cuba Operations Coordinator- New York



If you love international travel, why not turn your passion into a career! InsightCuba, a leading provider of people-to-people travel to Cuba for U.S. citizens, is hiring for the position of Cuba Operations Coordinator at our U.S. Headquarters in New Rochelle, New York. Join us in ushering in a new era of travel for Americans and undisputedly the largest growing segment in the travel industry today. 
As a Cuba Operations Coordinator you will work with the Director of Cuba Operations and a talented team to assist in the day-to-day operations providing high-end travel to Cuba for the U.S. market. 
We are seeking candidates with strong organizational skills, a high level of attention to detail, and proven administrative skills. Domestic and travel to Cuba may be required from time-to-time. Training is provided and Spanish language is not required.


  • Work closely with our travel partners in Cuba and the United States as well as insightCuba staff to ensure seamless delivery of travel information including rooming lists, arrival/departure reports, itineraries, quality objectives, and coordination of in-country staff.
  • Manage tour leader coordination and scheduling.
  • Coordinate and manage hotel and flight inventory.
  • Reconcile and prepare all passenger lists assuring that all bookings are accurate, all paperwork is completed, and documentation is completed.
  • Work with charter air and commercial air carriers on air manifests. 
  • Manage all special requests for air and hotels.
  • Manage post tour surveys.


  • Experience or proficiency in Salesforce, Sharepoint/One Drive, MS Office especially Excel.
  • Has an affinity for developing and working with organizational systems to solve problems and stay organized.
  • Highly organized with ability to prioritize and deliver in a rapidly changing environment.
  • Ability to manage multiple tasks simultaneously.
  • Proven ability to self-manage.
  • Some travel may be required for the position.


Salary is commensurate with skills and experience. Benefits package includes: medical, dental, vision, 401(k) plan, paid vacation, sick leave, and holidays. Other benefits include health savings account, flexible spending account, and paid leave programs.

How to Apply:

For consideration, please submit a letter sharing your favorite professional or personal achievement with your resume to Please place Cuba Operations Coordinator and your name in the subject line.
InsightCuba is an equal opportunity employer and always employs qualified individuals based on job-related qualifications regardless of race, religion, color, gender, sexual orientation, marital status, national origin, age, disability, or any other classification protected under applicable federal, state, or local law.