Coronavirus COVID-19 Update

March 30, 2020
Dear friends,
 
All of us at insightCuba hope that you and your families are safe and well.

Like many of you, our team in the U.S. is cloistered in our homes working to assist guests who were set to travel this spring, but will now have to put off their dream trips a little longer.

Meanwhile, we're doing our part to slow the spread of this virus, keeping our distance, checking in on our neighbors, and finding ways to help one another through this time.

We've been in constant contact with our partners and friends in Cuba. Like us, they too are waiting it out at home with their loved ones, their livelihoods temporarily on hold. We’ve shared the many good wishes of our past and future travelers, and true to the Cuban spirit, and despite many hardships there, they are sincerely concerned with their friends in the U.S. and wish to convey their thoughts of wellbeing and safety, with you. 

Cuba, has implemented many of the same precautionary measures implemented around the world to minimize the spread of COVID-19 including social distancing, limiting travel to the island until April 23, and closing schools. Additionally, Cuba has deployed its national health services to local communities around the country with reports of medical volunteers going door to door to check temperatures and provide guidelines for residents to stay healthy. To date, Cuba has 139 confirmed cases of COVID-19.  

And now we wait. For the day when we can get back out in the world again, to our jobs, to our friends and families, and to exploring the world once more.

In the meantime, we have some things planned to help keep your spirits up and your imagination alive: We'll share some amazing ways you can experience travel from home, through videos to fuel your wanderlust, Cuban recipes to entice your desire for local cuisine, fun photo albums, and more. We'll also be hosting live, on-location broadcasts from our friends in Cuba which may feature performances, discussions, language lessons, Q&As, and more. Follow us on Facebook for notifications. While we can't head out now, it won't stop us from daydreaming of future adventures!

Also, please visit our COVID 19 update page for Cuba travel updates. 
At the end of the day, I believe this crisis will bring us together and make us stronger as a global community. Because we're all in this together.

Stay safe and healthy,
Tom Popper
President, insightCuba
 
 

Tour Updates 

 

For the health, safety and safe passage of our guests,  insightCuba has suspended tours through May 31, 2020. If you are one of our valued guests scheduled to depart during this period, we are here to help you rebook your trip. Please visit our Cuba tours page and choose a new departure date in 2020 or 2021 and call us at 800-450-2822. 
 

All tours scheduled to depart June 1, 2020 onward are operating as scheduled. 

 
Please know that your health and well-being are our highest priority. Should circumstances change, and you are registered on one of our tours, we will notify you as soon as possible with any updates.

 

Travel Insurance 

 

If you haven’t already, we recommend that guests purchase travel insurance. InsightCuba has selected Allianz Global Assistance as our preferred travel insurance partner to provide you with the option of purchasing a plan that can include protection for trip cancellation, interruption, travel delay, baggage and more. Every year over 35 million people trust Allianz Global Assistance to protect their travel, events, tuition and more. Multilingual support is available 24/7 to help you select the plan that best suits your needs. Terms, conditions, and exclusions apply. If you’re not completely satisfied, you have at least 10 days, depending on your state of residence to request a refund, provided you haven’t started your trip or initiated a claim. Premiums are non-refundable after this period. 

 

For a quote, click here or call 866-884-3556 to speak with an Allianz Global Assistance representative. Be sure to reference ACCAM # F209844 for a quote.  

 

Additional insurance information can be found on the Allianz Coronavirus Update page. 

 

Traveling Soon? 

 

Please note that there are no entry restrictions into Cuba or as you return to the U.S. from Cuba.  Please do note, however, that some countries are presently restricting entry based on where a traveler has recently been. Please check this resourceif you have questions. If you think you may be denied entry, please contact us immediately. 

 

Airports:

Some international airports have implemented control procedures, such as temperature checks and health screenings, on arriving passengers. Please be patient and allow yourself extra time to accommodate these additional safety measures. 

 

Protect yourself and others 

 

  • The single most effective thing you can do to prevent the spread of disease is to wash your hands frequently with soap and water for at least 20 seconds, then dry thoroughly with a clean towel, paper towel or hand dryer. You may also clean your hands with alcohol-based hand rubs or sanitizers. 
  • Bring hand sanitzer with you to Cuba. It's not a commonly found item.
  • Maintain a distance of at least 6 feet from others.  
  • Avoid touching your hands to your eyes, nose, and mouth. 
  • When coughing and sneezing, cover your mouth and nose, either with a tissue or your elbow. Discard the tissue immediately, and then wash your hands with soap and water or use an alcohol-based hand rub. 
  • Health authorities are not recommending that the general public should wear facemasks. According to WHO and other medical experts, there is little evidence that using masks protects healthy persons from contracting viruses. However, if you do exhibit any symptoms, you should wear a facemask to help limit transmission to others. We recommend you bring some masks with you, as they may not be available in destination. If you do wear a face mask, ensure it covers your nose and mouth. Single-use masks should be discarded after use in a closed trash bin and wash your hands or use hand sanitizer after you handle the mask. 
  • If you experience symptoms such as coughing, fever or difficulty breathing, contact your doctor or medical facility immediately and share your recent travel information so they may determine if you should be tested for COVID 19.