Smart and Mobile Phones
As of November 2015, Sprint and Verizon have reported mobile phone agreements in Cuba. We advise you to call your carrier for the most up-to-date information.
Phone Rental in Cuba
Mobile phones are not available for rent in Havana at the time of printing.
Although your mobile phone or PDA device may not have international mobile service or signal in Cuba, many guests, including our staff, bring phones, tablets, and other PDA devices to access their address or contact lists, and for email and text usage when connected to hotel WiFi. Other smart-phone functions, including camera, alarm clocks, music storage, flashlight and apps not requiring internet, will work.
You may purchase WiFi access by the hour or day at certain hotels. This will allow your smart phone—but not mobile phones—to access email and instant messaging applications. Access to WiFi is generally available only in hotels, is often slow, and can be expensive.
In summary, most guests appreciate that their trip to Cuba virtually requires them to unplug.